Does muscle memory help or hinder?
How can it be designed to feel seamless for the user?
I just realized that I’m not very good at clearly defining research questions; I’m still at the stage of recognizing that this design is annoying and needs to be redesigned.
Anyway I want to propose it and share some findings related to this problem.
I described it to 7 ~ 10 people. One of my friends pointed out that the design is American-centric. I argued that the problem scenario is helpful for English native speakers in the Canadian French-speaking area who want to try French. Although I was aware of language differences, such as those with Russian or Traditional Chinese (Taiwan) keyboards which do not conform to the 26-letter QWERTY layout, I had indeed overlooked how the design reflects an American-centric perspective.
Excited and with a sense of delayed discovery, two years later, I found Xiaojun Bi’s Multilingual Touchscreen Keyboard Design and Optimization.